Find a pharmacy
Find a pharmacy that’s convenient for you
Medicare prescription drug (Part D) plans have a network of pharmacies.
You're usually required to use a pharmacy in your plan's network to fill your prescriptions.
U.S. Residents
Remember at preferred pharmacies, your Tier 1 preferred generic cost share is $0. The document below shows the name of some national and regional chains that are considered preferred in our network. To see if a specific pharmacy in your area is included in our network or is preferred, please use the link below and search the “2023 Medicare Group Pharmacy Plans” for “Custom Preferred”.
Preferred Pharmacy List
U.S. Territories
Remember your Tier 1 preferred generics cost share is $0. To see if a specific pharmacy in your area is included in our network, please use the link below and search the “2023 Medicare Group Pharmacy Plans” for “Medicare Group Part D 2023 S2 Network."
Save money by using generics
Sometimes you can save money by asking your doctor to prescribe the generic version of a brand-name medicine. Generic versions of brand-name drugs:
- Have the same active ingredients in the same amounts
- Typically cost less
- Are declared by the Food and Drug Administration to be just as safe and effective
Get your prescriptions mailed to you
If you take medications regularly, our home delivery pharmacy may be a convenient and safe option for you. Your formulary (drug list) tells you if a medication is available for home delivery.
When to request a refill
There are time guidelines for refilling your drugs.
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For a 30-day prescription, order a refill when you have a 7-day supply left
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For eye-drop medication, order a refill when you have a 9-day supply left
If you order too early, the pharmacy won’t give you the refill until the approved date.
You can get prescription drugs shipped directly to your home. Often, mail-order drugs arrive within 7 to 10 days. Call the number on your ID card if you don't get your mail-order drugs within this time. You can also signup for automated mail-order delivery.
Medicare only covers prescription drugs sold, filled and used in the U.S. and its territories.
Our specialty pharmacy focuses on medicines that aren’t usually available at retail pharmacies. If you choose to use our specialty pharmacy, it offers:
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Injection supplies, like needles, syringes, alcohol swabs, adhesive bandages and containers for needle waste at no cost to you
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Fast, no-cost delivery
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Package tracking
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Delivery to your home, doctor’s office or place of choice
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Support and education to help you use your medicines and manage your health condition
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Flexible payment options
Using an out-of-network pharmacy
There may be times when you need to use an out-of-network pharmacy:
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There’s no network pharmacy close or open 24 hours
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You need a prescription drug that nearby network or mail-order pharmacies don’t often stock, like drugs for rare medical conditions
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You get a Part D prescription drug from an out-of-network provider pharmacy from:
- An emergency room
- A provider-based clinic
- An ambulatory surgical center
- An outpatient setting
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You get a prescription outside of your home or service area due to:
- A state or federal disaster declaration
- Other public health emergency
If one of the above reasons doesn't apply, we won’t reimburse you for your prescription filled out of network.
If one of the above reasons does apply, you'll have to pay the full cost when filling the prescription. You may get a smaller amount of your medicine until you can get to a network pharmacy.
Reimbursement
For reimbursement, send us a claim form and your receipt. We'll reimburse you for the amount you paid up to a 30-day supply, minus your copay or coinsurance.
Download and print a prescription drug claim form — English (PDF)
Download and print a prescription drug claim form — Spanish (PDF)
Your Evidence of Coverage document has more details about out-of-network pharmacies.
